HEART: Ensuring government digital services accessibility

June 1, 2021

To help government agencies holistically address digital accessibility, we've developed a phased organizational framework we call HEART.

Holistic Enterprise Accessibility Review Technique is a proactive, interactive process to ensure government digital services are accessible to everyone.

HEART provides guidance for all stakeholders and aims to address every aspect of organizational operations, including policy, procurement, technical, resourcing and culture.

Learn more about HEART and contact us if you need accessibility support in your organization.

Mike Gifford is a CivicActions Accessibility team member and a Drupal Core Accessibility Maintainer. He has been actively involved in the accessibility unconference community and founder of Ottawa's A11yYOW meetup. He's also a certified IAAP WAS (Web Accessibility Specialist) and has completed the DHS Section 508 Standards for Web certification.